What is an EAP service?

An employee assistance programme (EAP) is an employee benefit that gives you access to a 24/7 confidential helpline where our team of trained counsellors can offer information and guidance on a range of issues covering your home and work life.

How do I use my EAP service?

We’ve included lots of resources on this website to help support a healthy mind, healthy body, healthy work and healthy life. Browse through our resources section here.

If you need further support, call our freephone helpline on 0800 058 1486 to speak with one of our trained professionals. All information offered is unbiased, independent and confidential. We will not share any information with your employer or managers.

What sort of experience can I expect?

Your initial call will be handled by one of our EAP Coordinators who will take some general details and schedule a call-back with one of our counsellors.

Through this confidential service, our trained counsellors will be able to offer you professional guidance and signposting. Where necessary, you may also be referred to other services such as short-term counselling sessions or debt and legal advisors.

How do I contact my EAP service?

Call our 24/7 free helpline on 0800 058 1486 or fill out a contact form here.