Here to help
FAQs
Here you can find information relating to services you can access via this website, as well as frequently asked questions.
How do I install the Workplace Wellbeing app on my device?
Download to an Android device
- Visit buckinghamshirecouncil.workplacewellbeing.com
- Tap the ‘menu’ icon (three virtual dots).
- From the drop-down list, tap on ‘add to home screen’.
Download to an IOS device
- Visit buckinghamshirecouncil.workplacewellbeing.com
- Tap the Share icon at the bottom of the screen.
- Scroll down the list of options and tap Add to Home Screen.
(If you don’t see this option, scroll to the bottom and tap Edit Actions, then tap Add next to the Add to Home Screen action. After that, you’ll be able to select it from the Share Sheet.) - Type a name for the app, we recommend using WPW to keep it short and simple.
- Tap Add in the top-right corner of your screen.
What should I do if the Workplace Wellbeing app will not install onto my device?
If you are having trouble adding a Workplace Wellbeing shortcut to your home screen, take a look at some further instructions here.
What is the manager’s toolkit?
The manager’s toolkit contains a range of podcasts, videos and articles specifically created to help managers handle workplace health and wellbeing issues effectively.
What is the wellbeing calendar?
The Wellbeing Calendar is where you can find information and content relating to awareness days and topics of interest for each month.
How do I give user feedback about the website?
Please submit any comments or feedback using this form.
Why won’t video content display?
If you have chosen to ‘decline’ the website’s cookies consent, it may block your access to videos on the website. If you would like to view video content you may need to clear your browser cookies, reload the website, and then press ‘accept’ when the cookies consent notification pops up.
How do I report an IT issue with the website?
If you encounter an IT problem relating to the Workplace Wellbeing website or app, please email wpwadmin@optimahealth.co.uk to log the issue.
For further support, open the chatbot function at the bottom right-hand corner of your screen.